Kaiserin Elizabeth Hotel in Vienna

Guests   review:  overall rating      from 21 reviews  
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Marjorie from United States stayed for 2 night(-s)

Positive aspects:
Front desk/concierage very helpful. Even got tickets for evening theatre performance as of about 5pm. Excellent restaurant nearby (White Chimney Sweep). Great rate.
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Gail from United States stayed for 3 night(-s)

Positive aspects:
Lovely Hotel, conveniently located. Breakfast was very good. Front desk was very courteous and always helpful.
Negative aspects:
The only regret we had was that we couldn't get into our room early but that isn't a guarantee anyway.
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christopher from Great Britain stayed for 4 night(-s)

Positive aspects:
Excellent - prime position in central Vienna; staff very helpful.
Negative aspects:
We had booked into a standard room, not aware that there was better accommodation available. Our room (105)was small, with frosted windows and we decided to pay a supplement to transfer to a superior room (106).
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Peter from United Kingdom stayed for 4 night(-s)

Positive aspects:
Reception excellent and very helpful. Room very comfortable. Breakfast good and good staff serving.
Negative aspects:
None
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Brian from United States stayed for 6 night(-s)

Positive aspects:
Excellent location, beautifully maintained, very clean, very friendly staff, bright (well-lit) room, very nice breakfast
Negative aspects:
After our first couple of nights, there was a strong smell of cigarette smoke, as presumably a smoker had moved into the room opposite us. It would be nice to have non-smoking floors in order to avoid this situation.
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Michael from United States stayed for 2 night(-s)

Positive aspects:
Excellent downtown location, close to St Stephen's Cathedral and Vienna sights. Room was lovely and also quiet. Staff were very helpful. Breakfast was delicious.
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Robert from United States stayed for 1 night(-s)

Positive aspects:
Very nice hotel. Very helpful staff
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Derek from United Kingdom stayed for 2 night(-s)

Positive aspects:
Central location. Atmosphere. Friendly and helpful staff. Efficient air-conditioning to enable windows to be kept shut at night.
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Garry from Ireland stayed for 4 night(-s)

Positive aspects:
Central, comfortable, friendly
Negative aspects:
None
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Haydn from United Kingdom stayed for 2 night(-s)

Positive aspects:
An excellent hotel in an excellent position.
Negative aspects:
None.
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Teresa from United States stayed for 5 night(-s)

Positive aspects:
Everything about our stay there was delightful. The front desk was always warm and helpful. Our room was understatedly elegant, the beds comfortable and the maintenance staff non invasive. Our location was astounding. Located right in city center We were able to walk everywhere. Great shopping and reasonably priced cafes are all around. The front desk looked after us and made sure we experienced Vienna at its best.
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We had no negagive experiences with our stay at the Kaiserin Elizabeth....
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Robert from United States stayed for 3 night(-s)

Positive aspects:
Great location Friendly Staff Nice sizedrooms
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Brian from United States stayed for 1 night(-s)

Positive aspects:
All aspects were excellent
Negative aspects:
None
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Bernadette from Ireland stayed for 3 night(-s)

Positive aspects:
Room really lovely. Service great. Location couldn't be better. Would definately recommend this hotel.
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No negative comments.
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Eugene from United States stayed for 2 night(-s)

Positive aspects:
This was our third stay at the hotel. Our first was in 1973.
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Vernon from United States stayed for 5 night(-s)

Positive aspects:
Great location. Large, very comfortable room. The entire hotel staff was very helpful and friendly.
Negative aspects:
none what so ever.
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rick from United States stayed for 3 night(-s)

Positive aspects:
Location..Location...plus the staff are very cordial...
Negative aspects:
More menu for breakfast...
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Andrew from United Kingdom stayed for 3 night(-s)

Positive aspects:
friendly staff clean quiet good location
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none
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Ron from United States stayed for 9 night(-s)

Positive aspects:
The hotel was wonderfully situated in the city and many interesting things were in walking distance. The hotel itself was charming and clean and the room we stayed in was nicely appointed. We were especially impressed by the staff, especially Christian, who went out of their way to help us with tickets, directions, tours and much more. I have recomend the Kaiserin Elizabeth to a number of friends and would not consider revisting Vienna without staying at this excellent hotel.
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We enjoyed everything about the hotel.
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Windham from United States stayed for 1 night(-s)

Positive aspects:
very helpful staff
Negative aspects:
I couldn't get on the computer for a long time
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Clare from Canada stayed for 5 night(-s)

Positive aspects:
The staff were friendly and helpful. They spoke excellent English which was important for me. They gave excellent suggestions for day trips and concerts. The buffet breakfast was wonderful - beautiful set-up and large selection of foods. There was excellent airconditioning in the room. And the duvet and pillows were very comfortable. The shower was very good.
Negative aspects:
I had asked for a nonsmoking room and unfortunately did not receive one. There was an ashtray in the room and the room smelled of stale smoke. The view was nonexistent. The room was very small but acceptable for 1 person.
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